The rules for using this website.

1. About these Terms

These Terms of Service (the "Terms") form a binding agreement between you and PT Docotel Teknologi Informasi ("DTI", "we", "us", or "our"). They govern your access to and use of dtisolution.id (the "Site"). By accessing the Site you accept these Terms. If you do not accept them, do not use the Site.

2. Who can use the Site

The Site is intended for use by business representatives evaluating, scoping, or purchasing technology solutions for industries with high security and compliance needs in Indonesia. You must be at least 18 years old and have the authority to represent the organization on whose behalf you submit information.

3. Acceptable use

You agree NOT to:

• Use the Site for any unlawful purpose or in violation of Indonesian law.
• Submit false, misleading, or fraudulent information through any form.
• Attempt to gain unauthorized access to the Site, related systems, or any user account.
• Interfere with the Site's operation, including through denial-of-service attacks, automated scraping at scale, or malicious code.
• Use any automated means (bots, crawlers, harvesters) to collect contact information or content beyond standard search engine indexing.
• Reproduce, redistribute, or publicly display the Site's content or trademarks without our written permission.
• Use the Site to harass, defame, or harm any individual or organization.

4. Intellectual property

All content on the Site — including text, graphics, logos, icons, images, and software — is the property of DTI or our partners (Tilaka, Yubico, DHealth) and is protected by Indonesian copyright and trademark law (UU No. 28/2014, UU No. 20/2016).

You may view, download for personal non-commercial reference, and print Site content. You may NOT modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Site without our prior written consent.

Partner trademarks (Tilaka, YubiKey, DHealth, Yubico) are the property of their respective owners and used here under permission as authorized partners.

5. Third-party content and links

The Site may include links to third-party websites or content (e.g., partner sites, regulatory documents, social media). DTI is not responsible for the content, accuracy, or privacy practices of third-party sites. Linking does not imply endorsement.

6. Information accuracy disclaimer

We strive for accuracy in product descriptions, regulatory references, compliance claims, and technical specifications. However:

• Content is provided for general information only and does not constitute legal, regulatory, financial, or technical advice.
• Regulatory frameworks change; specific compliance applicability must be confirmed for your organization's circumstances.
• Product capabilities may evolve; refer to the partner's official documentation for current specifications.
• Pricing references (where shown) are indicative; binding pricing is provided only through formal quotation.

7. No warranties

The Site is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability. We do not warrant that the Site will be error-free or that defects will be corrected.

8. Limitation of liability

To the maximum extent permitted by Indonesian law, DTI, our directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, business opportunity, or goodwill — arising from your use of the Site, even if we have been advised of the possibility of such damages.

Our total cumulative liability for any direct damages arising from these Terms or your use of the Site shall not exceed IDR 10,000,000 (ten million Indonesian Rupiah).

9. Indemnification

You agree to indemnify, defend, and hold harmless DTI, our affiliates, partners, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms, your use of the Site, or your violation of any third-party rights.

10. Submissions and feedback

Any unsolicited submissions you provide through the Site (e.g., feedback, suggestions, ideas) become the property of DTI and may be used without compensation or restriction. Do not submit confidential or proprietary information unless under a separate written non-disclosure agreement.

11. Modifications to the Site and Terms

We may modify, suspend, or discontinue any aspect of the Site at any time without notice. We may also update these Terms; material changes will be notified through a prominent notice on the Site. Your continued use after notice constitutes acceptance.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we handle personal data, and our Cookie Policy, which describes our use of cookies and tracking.

13. Governing law and dispute resolution

These Terms are governed by the laws of the Republic of Indonesia. Any dispute arising from these Terms or your use of the Site shall be resolved through good-faith negotiation in the first instance.

If negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the District Court of South Jakarta (Pengadilan Negeri Jakarta Selatan), Republic of Indonesia.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.

15. Contact

For questions about these Terms, contact us at:

• Email: business@dtisolution.id
• Postal: PT Docotel Teknologi Informasi, Jl. Perjuangan No. 11H, RT 01/RW 07, Kebon Jeruk, Jakarta Barat 11530
• Phone: +62 858-1068-8431