INDUSTRY · GOVERNMENT & BUMN
Secure technology for government agencies & SOEs — digital identity, authentication, and data governance.
DTI supports public services and SOE operations with phishing-resistant authentication aligned to BSSN guidance, PSrE-certified e-signatures, and standards-based data destruction — with close local support.
REGULATORY LANDSCAPE
Procurement, security, accountability — all three matter.
Indonesian government and BUMN technology operates under multiple compliance frameworks at once. BSSN sets cyber security and cryptography guidelines for government systems. LKPP governs procurement through e-Catalogue and Tender frameworks. UU PDP No. 27/2022 mandates data subject rights, breach reporting, and DPO designation for public bodies handling citizen data.
Specific use cases add specific rules. PSrE-standard digital signatures (KOMDIGI 11/2018) for e-Government forms and internal approvals. FIDO2/FIPS hardware authentication for classified system access. Document destruction and storage sanitation under BSSN guidelines for sensitive records.
DTI has served 200+ ministries, BUMN, and government agencies — including KPK, BSSN, Komdigi, Imigrasi, AHU. We operate under LKPP procurement frameworks and the audit-ready documentation public-sector procurement demands.
GOVERNMENT & BUMN CHALLENGES
Where teams in this industry need depth
Four areas where Government & BUMN teams most often need specialist technology that meets regulator expectations without disrupting operations.
Phishing-resistant officer access
Ministry and BUMN admin access to sensitive systems needs hardware-grade MFA. SMS OTP and software tokens remain vulnerable to social engineering attacks that target public servants.
Digital signing for public service
e-Government services need PSrE-standard digital signatures to be legally binding. Wet signatures slow public service digitalization mandates and create paper-trail audit burden.
Document sanitation & disposal
Classified document destruction, degaussing, and storage sanitation under BSSN guidelines requires certified equipment and process. Improper disposal becomes an audit finding.
Procurement & e-Catalogue compliance
Government procurement requires e-Catalogue listing, LKPP-compliant vendor framework, and audit-ready documentation. Many vendors lack procurement experience — DTI brings 200+ deployments worth.
SOLUTIONS FOR GOVERNMENT & BUMN
Preferred-partner products, Government & BUMN-tuned
Specialist technology that keeps Indonesian operators in this sector operational and audit-ready.
YubiKey Security Key
Hardware-grade phishing-resistant authentication. FIDO2, U2F, FIPS. Yubico Preferred Partner in Indonesia.
Tilaka Digital Signature
Certified electronic signatures for approval workflows that are faster, legally valid, and easy to trace and audit.
Data Sanitization
Permanent hardware data destruction (HDD & SSD) — degaussing, physical destruction, and shredding, with a certificate of destruction.
GEOAI
GEOAI turns drone, satellite, and geospatial data into practical insights for estate monitoring, traceability readiness, and field-action priorities.
TRUSTED BY · GOVERNMENT & SOE
Institutions using DTI solutions
GOVERNMENT COMPLIANCE
Credentials that defend in BSSN audit
Our partner technologies hold the certifications required for Indonesian public-sector deployments.
OTHER INDUSTRIES
Explore our industry expertise
Each industry has distinct regulatory expectations and operational realities. Explore the others.
Banking & FSI
OJK · BI · UU PDP · POJK 30/2024
PSrE digital signing, FIDO2 hardware MFA, and identity verification for banks, multifinance, and securities operators.
Healthcare
Permenkes 24/2022 · SatuSehat · BPJS · UU PDP
Permenkes-ready SIMRS, EMR, BPJS & SatuSehat integration, PSrE digital signing for hospitals and clinics.
Enterprise
UU PDP · ISO 27001 · POJK 11/2022
Cross-industry: energy, FMCG, manufacturing, services. The same depth trusted by banks and hospitals.
FREE DOWNLOADS
Related guides & checklists
PDF · Indonesian · Checklist & GEOAI role
EUDR Traceability for Palm-Oil Plantations
Understand the EUDR (Regulation (EU) 2023/1115) plot-geolocation and deforestation-free due-diligence obligation, who is affected across the palm-oil supply chain, and the role of geospatial-AI in export readiness and its links to ISPO/RSPO.
Download the checklist (PDF) →PDF · Flowchart & matrix
Data Destruction Method Selection Guide
Not all media is destroyed the same way — degaussing does not work on SSD/flash. This technical guide helps you pick the correct method (degauss, crypto-erase, or physical destruction) via a decision tree and a media × method matrix, referencing NIST SP 800-88, IEEE 2883, and ISO/IEC 27001.
Download the guide (PDF) →PDF · Table & checklist
Data Disposal Compliance Checklist
Compliant data disposal requires data to be irrecoverable plus auditable evidence. This checklist maps obligations from UU PDP, ISO/IEC 27001, POJK/PADK, Permenkes 24/2022, and the Archives Law to practical steps and the evidence (policy, records, certificates, audit trail) you need to prepare.
Download the checklist (PDF) →RELATED SOLUTIONS
Ready-made solutions for your specific needs
- On-Site Data Destruction Service: Media Never Leaves Your Control
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- Enterprise Hardware MFA: Phishing-Resistant Security Keys for Your Organization
- Corporate e-Meterai: Official High-Volume Stamping Through an API
- Hard Disk Degausser Price: Buy Your Own Unit or Use an On-Site Degaussing Service?
- Verified, Auditable Data Destruction for Banks and Financial Institutions
FAQ
Frequently asked questions
Do government agencies and state-owned enterprises need certified digital signatures for official documents?
The ITE Law and Government Regulation 71/2019 distinguish between certified and uncertified electronic signatures, with certified signatures (TTE) from a licensed PSrE carrying stronger legal evidentiary weight equivalent to a wet-ink signature. Many government agencies and BUMN set certified electronic signatures as their internal standard for documents requiring legal certainty, in line with Indonesia’s Electronic-Based Government System (SPBE) agenda. Tilaka, a KOMDIGI-licensed PSrE, provides certified electronic signatures for this purpose.
Why do administrator accounts on government or BUMN systems need hardware security keys?
Administrator accounts hold privileged access to strategic electronic systems, making them a prime target for phishing and credential-theft attacks. FIDO2/FIPS-certified hardware security keys provide phishing-resistant authentication because no shared secret is transmitted that a fake site could capture. This practice aligns with the layered cybersecurity principles promoted by BSSN (Indonesia’s cyber and crypto agency) for government electronic systems.
How should a government agency dispose of data on storage devices removed from inventory?
Government records and data management fall under Indonesia’s Archives Law, which governs the document lifecycle including disposal, while the technical aspects of media sanitization follow standards such as NIST SP 800-88. Standard deletion does not guarantee data is unrecoverable, particularly for classified or citizen personal data. DTI’s Data Sanitization service provides degaussing, physical destruction, and destruction documentation usable as audit evidence.
What is e-KYC and how does it apply to digital public services?
e-KYC (electronic Know Your Customer) is a digital identity verification process that lets citizens register for public or financial services without an in-person visit. It is typically paired with an electronic signature to give legal weight to the consent a user provides. DTI supports this workflow through Tilaka’s integrated identity verification and electronic signing.
Does destroying data on government devices need to be accompanied by formal proof or a certificate?
Yes, destruction documentation matters for accountability and for review by Indonesia’s Supreme Audit Agency (BPK) or internal Inspektorat, especially for devices that held classified or citizen personal data. DTI issues a destruction report/certificate stating the sanitization method used, referenced against NIST SP 800-88, giving agencies a clear audit trail.
READY TO MODERNIZE?
Your Government & BUMN operation deserves specialist technology.
Schedule a 30-minute consultation. We'll review your regulatory landscape, existing systems, and integration requirements — and architect a solution that fits.
