PRODUCT · DIGITAL SIGNATURE · PSRE
Certified digital signatures for faster, legally valid, and traceable business processes.
Tilaka helps organizations manage approvals, contracts, e-consent, and digital onboarding without slow manual processes. DTI helps integrate it into existing workflows.
ABOUT TILAKA
Trust services with regulatory teeth.
For industries with high security and compliance needs, "digital signature" carries specific regulatory weight. A bank cannot use a casual e-signature tool for loan agreements. A hospital cannot rely on uncertified signatures for clinical documentation. Indonesia’s PP No. 71/2019 and KOMDIGI’s PSrE certification regime define what counts as legally binding.
Founded in 2019, Tilaka is one of Indonesia’s KOMDIGI-licensed Penyelenggara Sertifikasi Elektronik (PSrE) — NSK No. 423/2021 — and is registered with the Financial Services Authority (OJK) as an electronic-signature provider. It collaborates with Dukcapil for population-data verification, holds ISO/IEC 27001:2022, and is a member of AFPI, ADTI, AFTECH, and KADIN. Today Tilaka is trusted by more than 150 institutions — banks, government agencies, hospital networks, and large enterprises operating under strict compliance regimes.
As a sister company of DTI, Tilaka brings its PSrE-standard trust services into DTI’s specialist stack — integrated with your existing systems (core banking, ERP, HIS, document workflows), with direct escalation paths to the Tilaka product team when something needs to change.
CAPABILITIES
Built for the full signing flow
Tilaka supports the digital signing journey end-to-end: identity, consent, e-stamp, signing, audit trail, and integration into business systems.
Tilaka Sign+
Regular, Bulk, and Quick signing modes. API-first integration. Drop into existing document workflows.
- Single & bulk signing
- Audit trail with timestamp
- REST API + OpenAPI spec
e-KYC & Identity
Biometric face recognition with Dukcapil-integrated KTP verification. e-KYC compliant for banking onboarding.
- KTP NIK validation via Dukcapil
- Selfie matching
- Banking onboarding ready
Liveness Detection
Anti-spoofing biometric verification with multi-action challenge. Prevents replay and photo attacks.
- Multi-action challenge
- Replay-attack resistant
- Mobile + web SDKs
e-Consent
Patient and customer consent capture with auditable timestamp and signature trail. UU PDP-aligned.
- Auditable consent records
- Healthcare e-consent ready
- UU PDP aligned
e-Materai
Digital stamp duty (Peruri-licensed) integrated into the same signing flow. No separate workflow.
- Peruri-licensed
- Embedded in signing flow
- Bulk & per-document modes
OCR & Document Intel
KTP OCR with field extraction and validation. Streamlines onboarding data entry.
- KTP field extraction
- NIK structure validation
- Dukcapil cross-check
PSrE REGULATORY LANDSCAPE
A strong legal foundation — increasingly mandated across sectors
Certified electronic signatures rest on clear legal grounds, and their use is now encouraged and mandated by regulators across finance, the judiciary, and healthcare.
Legal basis for PSrE
Law No. 11/2008 — ITE
Establishes the PSrE as the party that may issue electronic certificates, and electronic signatures as valid legal evidence.
GR No. 71/2019 — PSTE
Governs the operation of electronic certification and its services.
MoCI Reg. No. 11/2022
On the operation of electronic certification.
Law No. 1/2024 — Second Amendment to ITE
Affirms the expanded role of the PSrE as a Digital Trust Provider / Digital ID provider.
Adoption regulations (mandates & drivers)
OJK Circular No. 8/SEOJK.07/2024
Encourages use of certified e-signatures across financial services & consumer protection.
Bank Indonesia Circular No. 18/41/DKSB
Encourages Digital ID & electronic certificates within the national payment system.
Supreme Court Circular No. 3/2018
Court documents are valid when signed with a certified electronic signature.
MoH Reg. No. 24/2022
Certified e-signatures are required in electronic medical record systems.
TILAKA PARTNERS & CUSTOMERS
Trusted by more than 150 institutions
As a sister company of DTI, Tilaka serves financial institutions, hospital networks, and large enterprises across regulated industries in Indonesia.
Bank BRI
Bank BNI
Bank SUMUT
BantuSaku
Xendit
ADVANCE.AI
DanaRupiah
RS Awal Bros Group
RS Siaga Medika Group
Sistem Integrasi Medika
teraMedik
Pekanbaru Eye Center
transmedic
RS Ortopedi Group
Data Integrasi InovasiA selection of partners & customers served through Tilaka — and 150+ more.
USE CASES BY INDUSTRY
Where Tilaka changes operations
Banking & FSI
Loan agreements, account opening, KYC document signing, internal approval flows.
Healthcare
Physician prescriptions, patient e-consent, discharge summaries, medical record updates.
Government & BUMN
Public service forms, internal ministry approvals, BUMN procurement documents.
Enterprise
Procurement contracts, HR onboarding, supplier agreements, board resolutions.
STANDARDS & CERTIFICATIONS
Credentials relevant to Tilaka
FAQ
Common questions
Is a Tilaka electronic signature legally valid?
Yes. UU ITE Article 11 and PP 71/2019 recognize electronic signatures, and a certified signature issued through a KOMDIGI-registered PSrE like Tilaka carries the strongest evidentiary weight — the signer’s identity is verified and document integrity is cryptographically protected.
What is the difference between certified and uncertified e-signatures?
A certified signature is created through a PSrE with an electronic certificate — verified identity, strong legal proof. Uncertified signatures (e.g., a pasted image) remain usable, but their evidentiary strength depends entirely on each system’s process and logs.
How is Tilaka priced?
Pricing is volume- and package-based (signatures, e-meterai, e-KYC verifications). Request a proposal and DTI will map your document volumes to the most efficient package.
How long does integration take?
The web portal is ready to use without integration. For API integration into your HRIS, procurement, or core systems, DTI assists from sandbox to production — timelines depend on your flows.
Does Tilaka support e-meterai?
Yes. The Tilaka suite includes official Indonesian e-meterai (electronic stamp duty) alongside certified digital signatures and e-KYC — one platform for legally binding documents.
FREE DOWNLOADS
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Permanent hardware data destruction (HDD & SSD) — degaussing, physical destruction, and shredding, with a certificate of destruction.
READY TO DEPLOY TILAKA?
Sandbox access and a tailored walkthrough.
Schedule a Tilaka walkthrough to see how digital signing can fit into your document flow and existing systems.
