DHEALTH FOR CLINICS & PRIMARY CARE
Clinic HIS (SIMRS Klinik): A Health Information System Sized for Your Clinic, Not a Hospital
dHealth delivers a clinic-focused health information system with the modules that matter for clinics and primary care facilities: registration, electronic medical records, pharmacy, billing, BPJS bridging, and SatuSehat integration readiness. Measured implementation, without the complexity of a full hospital system you do not need.
Most hospital information systems on the market are designed for hospitals with dozens of departments, hundreds of beds, and dedicated IT teams. Clinics and primary care facilities (FKTP) operate differently: simpler patient flows, leaner teams, and technology budgets that must be tightly justified. Forcing a full hospital system onto a clinic creates new operational burdens — unused modules, prolonged training, and disproportionate maintenance costs. The right system for a clinic is one sized to its needs, not a discounted version of a hospital system.
At the same time, the regulatory obligations facing Indonesian clinics are no lighter than those facing hospitals. Ministry of Health Regulation (Permenkes) No. 24 of 2022 on Medical Records requires all healthcare facilities — including clinics and independent practices — to maintain electronic medical records. The Ministry of Health also drives health data exchange through the SatuSehat platform, while clinics partnering with BPJS Kesehatan must manage visits, referrals, and reporting through BPJS systems. All of these obligations arrive at clinics with far fewer resources than hospitals have.
Patient data is also classified as specific personal data under Law No. 27 of 2022 on Personal Data Protection, which makes how a clinic stores and manages electronic medical records a legal responsibility, not merely a technical choice. This page explains how dHealth helps clinics meet these regulatory obligations with a system that is compact, quick to implement, and does not disrupt day-to-day patient care.
The Real Challenges of Digitalization at the Clinic Level
EMR obligations with limited resources
Permenkes 24/2022 mandates electronic medical records across all healthcare facilities, yet clinics rarely have in-house IT teams to select, implement, and maintain a system.
Hospital systems that are too big for clinics
Many systems are built for hospitals, leaving clinics paying for and maintaining modules they never use while daily workflows become more complicated, not less.
BPJS administration that eats into care time
Without bridging, staff re-enter the same data into BPJS applications and internal systems, lengthening queues and creating room for data discrepancies.
Interoperability and data protection demands
Clinics must be ready to exchange data through SatuSehat while safeguarding patient data under the Personal Data Protection Law — difficult to achieve with manual records or disconnected applications.
dHealth for Clinics: Compact, Connected, and Regulation-Aware
Core modules that follow clinic workflows
Registration, electronic medical records, e-prescriptions, pharmacy, basic laboratory, and billing in one flow that mirrors the patient journey at a clinic — without hospital-grade modules weighing you down.
BPJS bridging from daily operations
BPJS member visit and service data connects directly from operational workflows, eliminating double entry and keeping claim data consistent with the medical record.
SatuSehat integration readiness
dHealth is designed to follow the interoperability standards of the Ministry of Health's SatuSehat platform, so your clinic can meet health data exchange obligations without building integrations on its own.
Electronic medical records aligned with Permenkes 24/2022
EMR management covers the aspects the regulation addresses — including security, confidentiality, and access rights — giving your clinic a clear compliance foundation.
Fast implementation without stopping services
The compact scope makes clinic implementations far shorter than full hospital projects, with hands-on support until your team is self-sufficient.
dHealth is used by healthcare facilities across Indonesia, from clinics to hospitals, with BPJS bridging and reporting running as part of daily operations.
How a dHealth Implementation Runs at Your Clinic
Needs assessment and workflow mapping
Our team maps your care workflows, service types, BPJS partnership status, and existing data. The outcome is a module scope covering exactly what you need — no more, no less.
Configuration and data preparation
dHealth is configured to your clinic's services, tariffs, and formulary. Patient and medication master data is prepared together, including role-based access rights aligned with medical record confidentiality principles.
Bridging and integration activation
Connections to BPJS Kesehatan systems and SatuSehat are activated and tested with real transactions, so your team sees data flowing correctly before full use.
Training, go-live, and assistance
Training is delivered per role — registration, clinicians, pharmacy, billing — followed by on-site assistance during the initial go-live period and ongoing support afterward.
Frequently Asked Questions about Clinic Information Systems
Are clinics really required to use electronic medical records?
Yes. Ministry of Health Regulation No. 24 of 2022 on Medical Records requires all healthcare facilities, including clinics, to maintain electronic medical records. The obligation covers security, confidentiality, and access governance — not merely replacing paper with an application.
How is a clinic system different from a hospital information system?
Strictly speaking, SIMRS refers to a hospital management information system; the clinic equivalent is a clinic information system. The practical difference is scope: clinics do not need complex inpatient modules, ward management, or hundreds of tariff configurations. dHealth provides core modules matched to clinic workflows, making it faster to adopt and lighter to maintain.
What does BPJS bridging support look like for clinics?
The bridging model depends on your clinic's role in the BPJS Kesehatan ecosystem — primary care clinics (FKTP) connect to BPJS's primary care systems, while specialist clinics serving referrals follow the referral claim flow. During the initial assessment, we confirm the correct bridging scheme for your partnership type so double entry disappears and claim data stays consistent.
Is dHealth ready to connect to SatuSehat?
dHealth is developed to follow the interoperability standards of the Ministry of Health's SatuSehat platform. Integration follows the stages defined by the Ministry, and our team assists your clinic through the process until data exchange is running.
How long does implementation take, and must services stop?
Because the clinic module scope is compact, implementation is generally far shorter than a hospital project; the exact duration depends on data readiness and the number of services. Implementation is staged so patient care continues throughout the transition.
How is patient data kept secure?
Health data is classified as specific personal data under Law No. 27 of 2022, and electronic system operations are governed by Government Regulation 71/2019. dHealth applies role-based access control, activity audit trails, and data security practices that support your clinic in meeting these obligations.
DHEALTH FOR CLINICS & PRIMARY CARE
Discuss Your Clinic's System Needs
Tell us about your services, BPJS partnership status, and current record-keeping. The dHealth team will help you map the right scope — without pushing modules you do not need.
