DHEALTH — SIMRS FOR PRIVATE HOSPITALS
An Integrated SIMRS for Private Hospitals: EMR, BPJS, and SatuSehat in One Platform
DHealth is an integrated hospital information system (SIMRS) built for mid-sized private hospitals in Indonesia. One platform for electronic medical records, BPJS Kesehatan bridging, and SatuSehat interoperability — with a phased implementation model that fits the budget and IT capacity of a private hospital.
What a private hospital needs from its SIMRS today is different from five years ago. Since Ministry of Health Regulation (Permenkes) No. 24 of 2022 on Medical Records came into force, every healthcare facility — private hospitals included — is required to run electronic medical records (EMR) and connect them to the Ministry of Health's SatuSehat platform. For mid-sized private hospitals, this obligation arrives on top of existing operational pressure: BPJS claims that must be accurate, patient queues that must move, and margins that must be protected.
The problem is that much of the SIMRS market sits at two extremes: enterprise systems that are too heavy and expensive for class C–D hospitals, or low-cost patchwork applications that never truly integrate — registration, pharmacy, laboratory, billing, and medical records running on separate systems that do not talk to each other. The result is duplicate data entry, delayed claims, and management reports that are never real-time.
DHealth takes the middle ground: an end-to-end integrated SIMRS that meets the EMR and SatuSehat regulatory obligations, supports the BPJS Kesehatan claims workflow, and is implemented in phases matched to your hospital's capacity. Built in Indonesia by a sister company of DTI, with a local implementation team that understands how Indonesian hospitals actually work — not a foreign system forced onto a local context.
The Real Challenges Facing Mid-Sized Private Hospitals
Fragmented systems, scattered data
Registration, outpatient clinics, pharmacy, laboratory, and billing run on different applications — or partly on paper. Staff re-type the same data repeatedly, and no single place holds the patient's complete history.
EMR and SatuSehat obligations still unmet
Permenkes 24/2022 mandates electronic medical records and connection to SatuSehat. Hospitals still relying on paper records carry a compliance risk that keeps growing.
Slow, pending-prone BPJS claims
Without proper bridging, the claims process depends on manual re-entry into BPJS applications — slow, prone to data mismatches, and a direct drag on the hospital's cash flow when claims go pending.
Limited budget and IT headcount
Enterprise-class SIMRS demands licensing costs, infrastructure, and an IT team that mid-sized private hospitals cannot realistically sustain. Digitalization ends up postponed for years.
What DHealth Delivers
Electronic medical records aligned with Permenkes 24/2022
Structured EMR from registration through discharge summary — supporting the regulatory obligation for healthcare facilities, including private hospitals, to run electronic medical records.
SatuSehat interoperability
Data exchange with the Ministry of Health's SatuSehat platform using the HL7 FHIR standard, connecting your hospital to the national health data ecosystem.
BPJS Kesehatan bridging
Integration with BPJS Kesehatan services across the JKN patient journey — from registration to claim-file preparation — cutting manual re-entry and the data mismatches that trigger pending claims.
End-to-end integrated modules
Registration, outpatient, inpatient, emergency, pharmacy, laboratory, radiology, billing, and management reporting share one database — entered once, used across the entire flow.
Phased implementation with local support
Module-by-module rollout matched to your hospital's priorities and capacity, delivered by an implementation team in Indonesia — not a big-bang project that strains operations and budget at once.
DHealth is developed in Indonesia by a sister company of DTI and implemented in Indonesian hospitals with local implementation support — backed by DTI, an ISO/IEC 27001-certified company.
How Implementation Works
Assessment and workflow mapping
The DHealth team maps your care workflows, infrastructure, and existing systems — including your EMR compliance status and BPJS bridging needs — then agrees a phased implementation plan with you.
System configuration and data migration
The SIMRS is configured to your hospital's service structure, tariffs, and formulary. Master data and patient records from legacy systems or active files are migrated in a controlled, verified process.
Training and parallel trial run
Registration staff, clinicians, pharmacy, and billing teams are trained by role. The system runs in parallel on selected units before replacing the old process, keeping disruption to patient care to a minimum.
Go-live, support, and further integration
After go-live, the support team stays through the transition to stabilize operations, then activates further integrations — SatuSehat reporting, the BPJS claims flow, and additional modules on your hospital's roadmap.
Frequently Asked Questions
Are private hospitals required to use electronic medical records?
Yes. Permenkes No. 24 of 2022 requires all healthcare facilities — including private hospitals — to run electronic medical records, with a transition period set to end no later than 31 December 2023. Hospitals that have not yet migrated should treat this obligation as a priority.
Does DHealth connect to SatuSehat?
Yes. DHealth supports interoperability with the Ministry of Health's SatuSehat platform using the HL7 FHIR standard. This connection is part of the EMR regulatory obligation, not an optional add-on.
How does DHealth help with BPJS claims?
DHealth provides bridging to BPJS Kesehatan services so that JKN patient membership and encounter data flow from the SIMRS without manual re-entry. Clinical and administrative data that is consistent from the start reduces the mismatches that typically cause pending claims.
How long does SIMRS implementation take at a mid-sized private hospital?
Duration depends on the number of modules, infrastructure readiness, and the quality of data being migrated — we do not promise a one-size-fits-all number. DHealth's approach is phased, module by module, against agreed priorities, so the hospital sees benefits in the early phases without waiting for the entire system to be finished.
How is patient data kept secure?
Medical records are classified as specific personal data under Indonesia's Personal Data Protection Law No. 27 of 2022, which demands stricter safeguards. DHealth applies role-based access control and audit trails, and DTI, as the preferred partner, is ISO/IEC 27001 certified for information security management.
We already run a legacy SIMRS or semi-manual processes — can we migrate to DHealth?
Yes. Migration starts with an assessment of your existing data, whether from a legacy SIMRS or active paper files, and is executed in stages with verification at each step. A parallel trial period ensures patient services continue uninterrupted during the transition.
DHEALTH — SIMRS FOR PRIVATE HOSPITALS
Discuss Your Hospital's SIMRS Needs
Tell us about your hospital — bed count, current systems, and EMR compliance status. The DTI team will prepare a DHealth demo session and a realistic, phased implementation recommendation for your scale and budget.
